Cauley's Accounting & Tax Services at 1442 Military Cutoff Road # B, Wilmington, North Carolina.

Very very disappointed in this service. I had my information in for my taxes 2 months early. The normal CPA that took care of my information had a family emergency and I was never notified. I called and left messages several times with no response. Finally after calling 30-some odd times, the day before they were due, I got a hold of the front desk personnel, where I was finally informed of what was going on. My taxes had not even been looked at. Our cases were not distributed to the other tax professionals in the business, or told in advance so we could make other arrangements-they were just forgotten. I was then told I would have to file an extension with an estimate of my payment due. I barely got an "I'm sorry" from anyone in the office, and in fact, was ridiculed for being upset on the way things were handled. I was still charged the same fee as if they were done on time. Very poor customer service, and VERY poor business management. I would never trust them with any of my financial information ever again.